You Experienced an Incident on Public Transport That Caused You Distress

You experienced an incident on public transport that caused you distress. Write a letter to the manager of the public transport company. In your letter

– describe the incident

– explain how this incident affected you

– suggest what could be done about it.


Sample Answer of You experienced an incident on public transport that caused you distress. 

Dear Sir/Madam,

I am writing this letter to draw your attention to the problem that I experienced while traveling in your ‘Orbit’ bus service two days ago and which made me down.

I had been a regular commuter of the ‘Orbit’ bus service. Two days ago, when I was traveling for my work and as usual I boarded the bus; however I was flabbergasted to see that two men were molesting a woman. Though I made them understand, they were obstinate and tried to injure me as well.

This incident had an everlasting effect on me, as I could not forget it. I was so helpless to see that none on the bus came for her help. Besides, the bus conductor and the bus driver were too carefree. I am extremely sorry to say that it is not safe and secure.           Twitter IELTSFever

It would be appreciable if CCTV cameras are installed on the bus for the safety of the passengers. Moreover, there are plenty of female passengers, who use this service. So, it would be an Ideal step to hire a female conductor so that women can feel more secure.

I hope you will look into the matter and take serious action.

Looking forward to hearing from you at your earliest convenience.

Yours Faithfully,

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