Describe a Problem You Had While Shopping Online or In a Store: Speaking Cue Card

Describe a problem you had while shopping online or in a store: You should say:-

  • When did it happen?
  • What did you buy?
  • What problem you had?
  • And explain how you felt about the experience.

Sample Answer of Describe a Problem You Had While Shopping Online or In a Store

Indeed being a shopaholic, I love to purchase Various items from a store, and there are too many instances when I become a scapegoat victim because of shopping offline stone. However, Today, I would like to shed some light on when I faced an issue while shopping.

Walking down memory lane I vividly remise two years ago in the month of January, there was my brother’s birthday, and even he loves surprises so due to this I decided to throw a particular event party for her what is more, I booked a caterer from my locality which is a stone throw away from my house.

Furthermore, as he is a fashion insta person, he loves to wear branded clothes, so I purchased a shirt from Amritsar mall, which cost me an arm and a leg. In fact, the print of the shirt was eye catchy, and the shirt was black in colour and had leaves of white colour on it.

Apart from this, in haste, I visited my abode because I didn’t want to spill the beans in front of anyone. In addition, to my dismay, when he wore that shirt, the size of his shirt was small, and he was totally pissed off. He felt blue, and he was on the verge of tears.

To be very honest, I visited the mall to exchange the size of the shirt however when I entered the shop the employee of the eminent shop refused me to change size as he told me that its changing period had gone I tried to convince him. I put my best foot forward, owing to which, with God’s grace, he agreed with me and was ready to change the size to large ones.

After exchanging the shirt, I visited my house and additionally gifted that shirt to my brother. Seriously his happiness has no bound at that time. He was at the top of the world. To cut a long story short, this was a time when I suffered an issue while shopping.

Part 3 Questions Describe a Problem You Had While Shopping Online or In a Store

Question 1:- What kind of customer service do you think is good?

Answer – Well, that’s an interesting question, as customer service is indispensable for any entrepreneur. As far as I know, in my opinion, service after sale and installation is the best service as it will surely make the organisation’s goodwill. Apart from this, it is also beneficial for the holistic development of society.

Question 2:- What are the differences between shopping online and in-store?

Answer – Without any second thought, there are umpteen differences between online and offline shopping first, and the foremost Is discounts, as online shopping offers too many discounts to their clients and offers a wider variety. Moreover, online shopping has more benefits, like home delivery and the claim of any defective product within a few days. On the paradoxical side, offline shopping not offers these types of discount offers.

Question 3:- What problems do customers often have while shopping?

Answer – Well, it varies from person to person; however, in general, if I Talk about myself, most individuals face issues with the quality of products as these days the quality is becoming worse. Furthermore, companies do not offer EMI facilities to their customers; therefore, most clients become prey to this.

Question 4:- What do you think customers should do when there are problems with products bought online?

Answer – Because of the rise in technology, a person should do research before purchasing an item; however, if it happens with an individual any goods that are not working correctly, then they should apply for compensation funds as nowadays firms such as Amazon and Flipkart offer funds for returning amenities to their customers in order to build trust with them.

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