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Questions 1-1 7
Questions 1- 9
Read the information about Auckland Zoo on the following page.
Do the following statements agree with the information given in the text?
In boxes 1-9 on your answer sheet, write
TRUE if the statement agrees with the information.
FALSE if the statement contradicts the information.
NOT GIVEN if there is no information on this.
1 The tour takes place when the zoo is closed to the public.
2 Participants can assist in the feeding of different species during the tour.
3 Tour participants get a CD free of charge at the beginning of each tour.
4 Participants are welcome to bring their own camera on the tour.
5 Tours operate on a weekend basis only.
6 There is a free car park for visitors to the zoo.
7 A minimum of four people are permitted on each tour.
8 Latecomers are always refused entry to the tour.
9 Participants are required to attend a talk on keeping safe prior to the tour.
AUSSI WALK BOAT EXPERIENCE
|Go behind the scenes at Auckland Zoo and come eye to eye with some of our Australian neighbours. Come to the zoo before opening hours and experience the morning sights and· sounds. Help the keepers feed the emus, wallabies and kangaroos in the Aussie Walkabout and take breakfast to the cheeky rainbow and musk lorikeets.|
• A small group fully escorted by an experienced guide.
• Your guide will photograph you immersed in your tour. The photos will be
recorded onto a complimentary CD, which you will receive at the tour
conclusion. A fantastic visual record of your unforgettable experience.
Adult/Child – $75 per person.
|Tour dates and times
The Aussie Walkabout tour runs on Thursday, Friday
and Saturdays – departing from the Information Centre
at 8.00 am. This tour is approximately an hour and a
half in duration – finishing at 9.30.
|Important things to know
• Group sizes vary from two to four people.
• The minimum age for this tour is six years and if you are
under fifteen years of age you must be accompanied by a
• Wear flat, enclosed shoes and appropriate clothing for
the weather conditions.
• Please do not wear any loose jeweller y or red clothing.
Participants must arrive at the zoo by 8.00am. If you arrive after this time there will be no opportunity to join the group, so please ensure you allow ample time for travelling and parking in the car park near the entrance. Your guide will give the group an initial personal safety briefing before the tour starts. Participants should note this is compulsory.
Questions 10-1 7
Read the information about volunteering on the following page.
The passage has seven paragraphs labelled A-G.
Which paragraph mentions the following ?
Write the correct letter, A-G, in boxes 10-17 on your answer sheet.
NB You may use any letter more than once.
10 How frequently you can volunteer.
11 Why people decide to volunteer.
12 What kind of people choose to volunteer.
13 What specific duties volunteers can choose to undertake.
14 What training opportunities are open to volunteers.
15 What kind of duties are unavailable to volunteers.
16 What a volunteer is.
17 How long the volunteering program has been running.
VOLUNTEERING AT MUSEUM VICTORIA
|A volunteer is someone who freely gives their time and skills to an organisation in order to help it further its goals. Volunteers are unpaid for their contribution· to the organisation but are highly regarded for the assistance they give.|
|People choose to volunteer with Museum Victoria for a number of reasons ·
including a desire to help preserve and promote Victoria’s cultural and natural
heritage. They may also wish to share their talents with museum staff and
visitors or develop new skills.
|Our volunteers come from diverse backgrounds and are aged between 17 and 90. They include students, retirees, full-time and part-time workers, parents and job seekers. For over a centur y the volunteer program has encouraged a wide range of participants in Museum Victoria activities. Everyone has something to offer.|
|Most ‘Front of House’ roles such as assisting visitors when they arrive are
available every day that the museum is open. Behind the scenes or ‘Back of
House’ roles such as providing assistance with administration tasks including
cataloguing and photocopying are usually available on weekdays. There are no
regular evening voluntar y positions though ·some special events may occur in
|Volunteers cannot undertake core business. There are no voluntary positions
that involve the handling of money, such as ticketing, working in the museum
shop or finance department, or which involve a duty of care for visitor or
|Most volunteers commit to a weekly or fortnightly rostered position but this
is flexible. A shift can be between two and six hours long. Our guidelines are at least 24 hours per year or an average of two hours per month and no more than 832 hours per year or an average of 64 hours per month
|We have an extensive professional development program that volunteers can
take advantage of. It is part of the volunteer agreement with Museum Victoria
that development opportunities will be provided on an ongoing basis to support
Read the information from a leaflet on the fallowing page.
Complete the notes below.
Choose NO MORE THAN THREE WORDS from the text for each answer.
Write your answers in boxes 18-24 on your answer sheet.
Points to consider when a person stands all day at work:
Changes in working/standing position
- Use a 18 …………………………………………. to rest your legs and move from one position to the another at regular intervals.
- Select shoes with adequate support for the 19 …………………………………………. .
- Select materials such as timber and 20 ………………………………………..
- Can decrease the risk of tiredness and accidents such as 21 …………………………………….
- Use 22 …………………………………………. material on oily surfaces.
- May cause a 23 …………………………………………. sensation in the feet.
- The wearing of 24 …………………………………………. may improve comfort.
|Anti-fatigue mats are designed to lessen tiredness caused by standing for long periods on hard surfaces. W hen considering their use, there are several factors that should be considered at the same time.Work should be organised so that the worker has some choice about his/her working position and an opportunity to change position frequently. A workplace that includes a footstool increases the variety of body positions and encourages frequent changes between them.
Footwear is a factor which may further reduce the harmful effects of prolonged standing. Shoes should provide cushioning for both the arch and heel while providing comfort to the wearer.
The type of flooring used in the workplace has an equally important influence on comfort, especially on tender feet. Hard, unyielding floors, like concrete, are the least comfortable surfaces to work on.Wood or cork – anything that provides some elasticity – is gentler on the feet. More than that, softer floor coverings reduce fatigue and improve safety by reducing slips and falls on slippery floors.
Anti-fatigue mats absorb the shock due to walking and this cushioning effect reduces foot fatigue. However, it is important to understand that for oily or greasy areas some mats are more suitable than others. Mats with smooth surfaces are suitable for dry areas. Mats with drainage holes are designed primarily for wet areas and mats made with rubber are the best option for areas where grease is present. The use of matting also requires caution because mats can lead to tripping and falling accidents when installed improperly.
Another type of floor covering, namely anti-slip matting, is useful in increasing foot comfort and safety. However, workers may experience a feeling of burning in the feet, because the nonslip properties of anti-slip matting causes their shoes to grab suddenly on the flooring, making their feet slide forward inside the shoes. Friction inside the shoes produces heat which creates soreness. Shock-absorbing insoles can minimise this discomfort.
Read the extract from a leaflet about hearing protectors.
Look at the following statements (questions 25-28) and the list of items below.
Write the correct letter, A, B, C or D, in boxes 25-28 on your answer sheet.
A canal caps
B ear muffs
C ear plugs
D both canal caps and ear muffs
25 They cost more than the other options.
26 They provide the user with the least amount of protection.
27 They are suitable for use if exposed to varying noise levels.
28 They can be specifically made for an individual user.
Complete the table below.
Write NO MORE THAN TWO WORDS AND/OR A NUMBER from the passage for each answer.
Write your answers in boxes 29-33 on your answer sheet.
Comparison of Hearing Protectors
|Ear Plugs||Ear Muffs|
* 29 ……………………. and easy to carry
* suitable for use in very warm environment
* highly 31 …………………… so easy to supervise the use of
* easy to obtain ……………………….
* may provide inadequate protection at noise levels greater than 30………………….
* require good hygiene practices in order to avoid 33 ………. to the ear
* can be expensive to purchase
|Hearing protectors are designed to reduce exposure to loud noise and there are three main types available. Ear plugs are inserted to block the ear canal and are sold as disposable products or reusable plugs. custom moulded ear plugs are also available. Ear muffs consist of soft ear cushions that fit around the ear and hard outer cups. they are held together by a head band canal caps have flexible tips that act as caps which plug the ear canal . They do not extend into the ear canal , only close the ear opening . therefore they do not offer as much protection as ear plugs or ear muffs
The choice of hearing protectors depends on a number of factors including the level of noise, comfort and the suitability of the hearing protectors for both the worker and his environment . Most importantly , the hearing protector should provide the desired noise reduction. Ear muffs are more desirable for intermittent noise, since the removal and reinsertion of earplugs may be inconvenient. Canal caps are also ideal for situations where hearing protection must be taken on and of frequently. They are not designed for continuous wear.
Ear plugs are lightweight and portable, less expensive than muffs and more comfortable in hot, humid work areas. However, they provide less protection than some muffs , and as should not be used in areas where noise levels exceed 105 decibels. they are not as visible as muffs and a supervisor cannot readily check to see if workers are wearing them they must be properly inserted to provide adequate protection.
Ear muffs can vary with respect to the material and depth of the dome, and the force of the headband. the deeper and heavier the dome, the greater the low-frequency attenuation provided by the protector. Ear muffs can usually provide greater protection than plugs, although this is not always true . they are easier to fit , generally more durable than plugs and they have replaceable parts . However, they are more expensive , and often less comfortable than plugs, especially in hot work areas.
The human aspects of hearing protection are particularly important. It is therefore a good idea for the employer to provide a number of different types of hearing protection from which worker can choose , keeping in mind any safety or hygienic reasons for not providing a particular kind of protector . for example , ear plug which are used in the plant setting where people reuse them throughout the day , often reinserting them with dirty fingers , can introduce dirt and bacteria into the ears, causing ear infections.
Read the article about guided bus ways on next page.
The passage has six paragraphs, A-F.
Which paragraph mentions the following?
Write the correct letter, A-F, in boxes 34-39 on your answer sheet.
NB You may use any letter more than once.
34 examples of the environmental benefits to a guided bus way
35 references to how guided bus systems differ from light rail or metro systems
36 a description of how guided buses work
3 7 the limitations of bus lanes and bus,only roads
38 reasons why guide buses are needed
39 what a guided bus way is
The writer mentions a number of features of guided bus ways .
Which FOUR features are mentioned by the writer of the text?
Write the correct letters in box 40 on your answer sheet.
A Complexity of the technology
B Faster routes into city centres
C Encouragement for greater use of public transport
D More infrastructure required
E Reduced costs of vehicles
F Increased maintenance of guide way
G Integration with other public transport
H More emissions
Guided BUS way
|A guided bus way is a dedicated buses-only route with buses running on a purpose-built track. The bus is guided along the route so that steering is automatically controlled and, like a tram, the vehicle follows a set path. The bus driver controls the speed of the vehicle.|
|Kerb-guided buses are normal, everyday buses with a driver at the wheel. What makes them different is small guide wheels attached to the front wheels of the bus that run along the vertical face of kerbs on a purpose-built track called a guide way. The guide wheels steer the bus whilst it is in the guide way. Guide ways can be used for part or all of a bus route. Guided buses can either be low-speed operations, introduced to relieve congestion in busy towns, or high-speed operations which provide ‘light rapid transit’ (LRT) over longer distances.|
|Like a railway line, the guide way excludes all other traffic, giving the bus a clear road ahead , even in congested areas during rush hours. Therefore the service is fast and reliable: at peak periods, guided buses can arrive at frequent intervals. All these factors mean guided buses can deliver a high standard of public transport akin to a metro, light rail or tram system. Unlike a train or tram, though, the bus can leave the bus way at certain junctions and drive on normal roads, giving it the flexibility to provide on-road services too and allowing passengers to get on or off close to their homes or at any key location in the area.|
|Bus lanes and bus-only roads are open to illegal use by other road users for queue jumping and parking. This abuse slows bus journeys and drains resources as breaches of bus lanes to be monitored and fines have to be issued for misuse. with its kerbs and narrow width, a guided bus way is not accessible by most vehicles, virtually eliminating the abuse of the bus route. Guided bus ways can also be built in areas too narrow for standard bus lanes, including disused railway lines with embankments – land that could never be made into a road.|
|Guided bus systems are less expensive than light rail or metro systems. Like light rail, a guided bus service can be high speed, reliable and comfortable. It also has the advantage of the transport not being fixed to the rail with the bus being able to leave the guide way and drive down any road as does a standard bus, enabling bus stops to be located within the community. Guided bus ways do not require the overhead electrification or signalling systems usually needed to operate light rail or metro systems.|
|A guided bus way has a number of advantages over a traditional tarmac road. A guided bus way can offer better drainage than a solid tarmac road, as water can drain away between the guide way tracks. The guide way also takes up less space than a standard road lane. The route can be landscaped and planted alongside and between the tracks, making the bus way very green to the eye, absorbing engine noise and allowing the bio-diversity of an area to exist alongside the transport system. Such landscaping also makes the hus way look very different to a road, discouraging other road users from accidentally entering it.|