Talk About a Thing You Complained About Something but Finally Got a Good Result

Talk About a Thing You Complained About Something but Finally Got a Good Result.

• What Did You Complain About?
• Who Do You Complain To?
• When Did It Happen?
• What Was the Result, and Why Were You Satisfied with The Result?

Sample Answer: Talk About a Thing You Complained About Something but Finally Got a Good Result

Online purchasing platforms are a boon for individuals, saving them time and energy. Here I am going to talk about an incident when I did online shopping, and firstly, I was unhappy with my purchases.

Actually it was about a couple of month ago and I had to attend my brother marriage and due to household chores and a lot of workload, I was unable to go to the stores personally and to do shopping for me so I decided to buy a dress from the well-known or we can say a reputation online platform Amazon, I ordered a red color dress with the flowers and some unique embroidery on it.

I was very happy about my online purchase, but when I received it and opened the box, I was totally dissatisfied with the product as a dress was torned from one side and it was not the same I’ve ordered actually I ordered a red, but I received pink so I immediately complained about the product to the company manager through the email and firstly, he felt sorry, and next day, a delivery person from that company came and collected the dress from me and after a week0.

I received my original dress in red, and whatever I ordered in the same. Moreover, I received a beautiful sympathy card with it, along with a unique, matching accessory for the dress. I know, firstly, I was not happy with my purchase, but when I received my original dress, for which I was eagerly waiting.

I was over the moon, and I immediately tried on my dress and took some pictures in it. I really enjoyed my brother’s wedding in that dress, and everyone started praising me for that.

Follow Up Questions: Talk About a Thing You Complained About Something but Finally Got a Good Result

1. When do two people usually complain?

It’s totally dependent on the situation, for example, if we are talking to someone and we are unhappy with the front person’s behaviour, then we complain, and another situation is when we go somewhere to buy a product or service, and we are not happy with that, so we also complain.

2. ⁠ Can complaining help solve a problem?

Yes, of course, it is the best way to work on the shortcomings, for example, in the company, complaining helps to improve the product, as it is before this way, they can enhance their sales in that product, which is not good when they have something defective in that.

3. What other measures should you take to solve problems rather than complain?

The best thing is that we can give advice and talk calmly and quietly when we are not happy with something.

4. What kind of paper complaint?

Firstly, the short-tempered people who get angry even over small things, as this type of person has less patience, and they want the immediate result, and when they don’t get it, they get angry. Another person who is waiting to solve the problems for a long time and still doesn’t get any result, gets angry easily

5. Do you usually get angry?

Yeah, sometimes whenever I notice that the thing is not going straightforward and not done correctly, then I get angry.

6. And do you think customer complaints will improve the products or services?

Yes, of course, having a complaint is the best way to improve the product service, as having complications in the product will reduce sales and affect the company in a negative way, so if the company gets complaints about that product, then they try to work on it to get better results.

7. It is necessary for companies to set up. Customer service?

Undoubtedly, having a customer service is the best way to complain, as we don’t have direct contact with the company manager orcompany staff, so if we have a customer service, then we will directly go to that or contact that person who will work on our complaints and help us to solve our problems.

8. ⁠ Are there any disadvantages to setting up customer service?

I don’t think so. I’m having a customer service face any disadvantage. As it solves our problem immediately. And mostly
Customers prefer that companies have their customer care separate from this, as it helps companies get proper feedback, which allows them to change products and services.

9. Would you buy things in the shops in which you have made complaints before?

Yeah, I’ll give a second chance to that shop where I have complained before because that helps me check whether the outlet has given attention to my concern properly or not, and moreover, everybody deserves a second chance.

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