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Describe a time you received horrible service

# Describe a time you received horrible service

You should say:

  • when it happened
  • where you received
  • what happened
  • and why the service was horrible

Sample answer

I’m going to tell you about a time I received horrible service just near my house at a coffee shop the other day. First off, they were out of nearly all the food on their menu, which started off the visit on a wrong note (poorly started). I was especially hungry that day, so I was not too happy about this. I thought, “how can you not have the food listed on your menu?” Anyway, let me tell you more about this experience.

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Apart from being out of food, the waitstaff was extraordinarily inattentive and left the tables dirty as new guests arrived. Moreover, they weren’t friendly and were completely unapologetic about their l It took them about 20 minutes to make my smoothie, and when it came, they gave me strawberry flavor instead of mango. Since I’m not one who likes to cause a fuss (make a problem), I just drank the strawberry smoothie. As if it couldn’t get any worse, when I went to pay the bill, their card machine was broken, and they didn’t have change for my cash. So, I had to walk one kilometer by withdrawing some money. Again, no apologies for this.

I saw this is as inferior service because they were out of almost everything they offered on their menu. In my opinion, this isn’t acceptable. I understand that sometimes, restaurants run out of some items, but it’s excessive to be out of almost everything. Furthermore, I believe that attitude is critical when you’re working. It would have all been okay if the waitstaff had been more gracious about all of their shortcomings (mistakes).

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