You Have Received a Bank Statement Showing that The Bank Has Deducted Some Money from Your Account. You Think That They Have Made a Mistake. Write a Letter to The Bank Including the Following Information:
- Your Account Details and The Possible Problem with The Statement.
- What Do You Think May Have Happened to Cause the Mistake?
- What Would You Like the Bank to Do?
- And Any Other Relevant Information.
I hope this letter finds you well. I am writing to bring to your attention a discrepancy I have noticed in my recent bank statement for account number 1234567890 with ABC Bank. Upon reviewing my statement dated 21 September 2023, I observed an unauthorized deduction of $200 that I believe is an error.
To provide you with some context, I meticulously keep track of all my transactions and maintain a personal ledger. As per my records, there should have been a balance of $25000 as of 1 September 2023. However, the statement reflects a balance of $24800, indicating an unexplained discrepancy of $200.
I suspect that this might be a clerical error or a misposting of a transaction intended for another account. Another possibility is that it could be a mistaken charge or a fee that was applied incorrectly to my account. I am certain that I have not authorized any transaction or service that corresponds to this deduction.
In light of this, I kindly request the following actions from your esteemed bank:
- A thorough investigation into this matter to identify the source of the discrepancy.
- A prompt reversal of the unauthorized deduction of $200 if it is confirmed to be an error.
- An updated statement reflecting the corrected balance post-investigation.
- Measures to prevent such incidents in the future to maintain the trust and security of your customers’ accounts.
For your reference, I am enclosing copies of my ledger, highlighting the transactions leading up to the date in question, along with the disputed bank statement.
I trust that ABC Bank values its customers and will address this matter with the urgency and seriousness it deserves. I am looking forward to a swift resolution and would appreciate being kept informed about the progress of the investigation.
Please feel free to contact me at +91987654321 or [email protected] should you require any further information or clarification.
Thank you for your prompt attention to this matter.