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You recently bought a camera while traveling overseas

You recently bought a camera while traveling overseas

You recently bought a camera while traveling overseas. When you got to your destination you discovered that some important items were missing from the box.

Write a letter to the local representative of the company. In your letter

  1. give details of the camera and  where you bought it
  2. explain what has happened
  3. say what you want him/her to do about it,
the sample answer:

Dear Sir/Madam,

1 give details of the camera and  where you bought it

I am writing this letter to draw your attention to a  Xeon camera, brought in your Bangkok airport shop recently on 24 July. This is to inform you that the charger has been missing in the new package.

2 explain what has happened

To explain in detail, I work for an international news agency that constantly needs to travel to cover the latest updates, subsequently during a trip to Australia I had a layover in Bangkok. The offer on DSLR 2D camera given by your Xeon company grabbed my attention, as it is equipped with all the latest features.

I remember your customer support man at the airport kiosk billed me for 240$ and handing me a new sealed camera. Furthermore, the billed receipt is being attached for your further proceeding.

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3say what you want him/her to do about it,

As time was running I boarded my flight without a cross-check of the box. Upon reaching my destination I was disappointed to see the charger has been missing in the slot. It would be helpful for me if you can replace it with a new camera or can send the charger to the below-mentioned address. To meet my job requirements the camera is mandatory hence it would be appreciated if you could respond to me swiftly.

Anticipating a positive response,

Yours sincerely,
Mr.Arora.


sample answer 2:

Dear Sir/Madam,

1 give details of the camera and  where you bought it

I am writing this letter in context to the camera which I bought last month, from “Best Buy” while I was on my holidays.

2 explain what has happened

I purchased a Canon black DSLR camera for $350 exclusive of VAT. I bought the camera at Best Buy’s Toronto store located near the intersection of Kennedy and Lawrence road. I purchased as my mother’s birthday present, which is why, I did not open the packaging or check inside the box; however, when we opened the box, we discovered that the box was missing a charger and a leather cover. It is in fact very difficult for me to come back to Toronto, only for a charger or a cover because I live in Amritsar, India.

3 say what you want him/her to do about it,

Besides, I am not quite reasonable. Therefore, I would greatly appreciate it if you would be able to deliver me the mentioned items on the address mentioned above, if not, refund me the amount equivalently on my credit card ending with 00301 which is used while making a purchase. Please note my reference number X39H43 as proof of purchase.

I shall await your prompt reply.

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Yours faithfully,

Harsh Kaur

 


This is the end of general writing (You recently bought a camera while traveling overseas. When you got to your destination you discovered that some important items were missing from the box.)

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