Your neighbors have recently written to you to complain about the noise from your house/ flat.
Write a letter to your neighbors. In your letter
-explain the reasons for the noise.
-apologize and describe what action you will take.
Dear Mr. and Mrs. Sharma,
I received your complaint letter yesterday and I felt very guilty to know about this you are facing trouble with noise which produces by my accommodation. The main endeavor for writing this letter is to feel an apology from you for this inconvenience. Please allow me to explain my viewpoint because I want to tell you why this happens.
Last Friday, there was a sudden leakage start from our bathroom which creates a lot of problem with our tenant who lives on the ground floor. So that I called a local plumber for repair it but he wanted to be the presence of someone when he worked. As you know, my husband and I both are working so we gave permission to a worker for renovating it in the evening time. On that time, I thought it was a minor leakage and it took only one to two hours, however, a plumber was professional as well as he also did not have enough knowledge about his profession. That’s why the whole situation becomes worst and it took a longer time than I expect.
I can understand you need to relax after hectic schedule but my house renovation creates a problem for you. I feel sorry for this and I will call a profession worker for repair. Moreover, I will take leave for one day and try to finish that work in a working hour.
Please accept my apology once again and I hope our relationship will not be affected by this inconvenience.
Your neighbors have recently written to you to complain about the noise