The graphs indicate the source of complaints about the bank of America and the amount of time it takes to have the complaints resolved. Summarise the information by selecting and report in the main features, and make comparisons where relevant. Write at least 150 words.
Sample Answer of The Graphs Indicate the Source of Complaints About the Bank of America
The provided pie charts demonstrate the bank’s different 7 complaints source, while bar charts illustrate the taken time for solving it in the Bank of America in the United States of America. The time measuring unit was a month.
Overall, the majority of complaints are for the bank was by customers, whereas least complaints by bank employees, media and other sources. We can clearly see the improvement in solving companies throughout the period except 2001.
The bank of America got 63% of their complaints from people that contains above the half proportion, while only 2% got from other complaints sources. Insurance companies and other state companies complaints are 8% and one in ten proportion respectively. Media and bank employees complaints contribute the same as 3%, an account of 11% source of complaints are by government agencies while 8% by issuance companies.
In 2000, just above 5 months taken for resolving the complaints however, after a year bank took half a year which was the longest taken time in a given period. In 2002 solving complaints time fallen 1 month than 2001 furthermore, 2003 took the same time as taken 3 years ago. Nearly 4 months time need to the bank of America in 2004.