You have recently ordered a book online, but the book was delayed and has not arrived yet. Write a letter to the company manager. In the letter, you should:
– give the details of your order.
– explain why you need the book urgently.
– suggest a solution for the situation.
This letter is regarding the recent purchase that I made from your company on 02nd of February, 2022 and which is delayed to deliver almost for one month.
My invoice number is INV01445 for your reference, and the order was placed through messenger text to your customer service with the attachment of the image of the item, which I was able to get from your online page. Both books were a kid’s story for my toddler, namely “Little red riding hood” and “Bobby the bunny.” The payment was made with an online cash transfer, and I already shared the e-receipt as well to proceed with the order.
These were ordered to gift my daughter on her 2nd birthday celebration. Only another 5days left until her birthday comes to get this delivered to my doorstep immediately.
Therefore I request to urgently hand over my package at least within two days. If there is any further delay, please give me a quick phone call to the given number in your invoice for me to take necessary action and do the refund without any delay.
I hope you will consider this matter with a positive image and do the needful as soon as possible.
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