You Recently Spent the Night at an Expensive Hotel

You recently spent the night at an expensive hotel. There was a problem with your room, but the hotel staff could not do anything about it. Write a letter to the hotel manager. In your letter

Describe the problem.
Explain what happened when you asked the hotel staff for help.
Say what you would like the manager to do.

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Sample Answer of You Recently Spent the Night at an Expensive Hotel

Dear Sir or Madam,

I am writing this letter to let you know the problem I faced during my stay at your hotel a week ago. I hope you will consider this and do the needful.

Let me explain in more detail. As I was having a meeting with a potential investor for my business, I booked a room in your five-star hotel assuming that there will not be any minor loopholes. To my disappointment, as soon as I arrived, I observed that the chairs were broken in the room and I immediately informed the reporting manager to replace those because my clients were likely to sit on those chairs the very next day. Indeed, they came and monitored the situation; however, they told me that the hotel is full and they are not having any alternative options currently. I was so depressed that I could not sleep at night and had to cancel the meeting.

Though I can understand that exceptions are there, it was not expected from a lavish hotel like yours. It would be great if I can get compensation for this because I faced a huge business loss due to this incident.

Looking forward to hearing from you.

Yours faithfully,

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