You Travelled by Plane Last Week and Your Suitcase Was Lost IELTS EXAM

You travelled by plane last week and your suitcase was lost. You have still heard nothing from the airline company. Write to the airline and explain what happened. Describe your suitcase and tell them what was in it. Find out what they are going to do about it.


Dear Sir/Madam,

I was one of the passengers who took the flight from Narita (Tokyo) to Heathrow (London) on 5 August.

Unfortunately, my suitcase did not come out after the flight. Although I have explained this to Mr. McDonald who was in charge at the Luggage Claim Office I have not heard from him as of now.

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My suitcase is a grey Samsonite whose size is 10 x 95 cm. There are 3 steckers on one side and 1 heart-shaped stecker on the other side. My initials “AR” are also written on both sides.

There are a few books and a copy of my thesis in that suitcase which I need for the conference on 19 August.

So I would deeply appreciate it if you could give me a prompt reply at your most convenient. My flight number, luggage claim number and address are written below.

Flight No: NH 453
Luggage Claim No: 007665
Address : 63H Silver Street
London.NWI64 5AL

Yours Faithfully

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