You and Your Family Have Just Returned From a Vacation

You and your family have just returned from a vacation in a rented apartment overlooking the sea. The apartment was very unsatisfactory. Write a letter of complaint to the manager of the agency where you rented an apartment. In your letter

– Tell in detail about what did not suit you
– Explain the reaction of your family members
– Ask the manager what he is going to do with the situation


Sample Answer of You and Your Family Have Just Returned From a Vacation

Dear Sir or Madam,
I am writing this letter with a heavy heart to express my resentment regarding one week stay with my family in your rented penthouse and which field to meet our expectations.

Let me tell you that I took this flat on rent on 21st April 2021. I made a booking online, and I admit the bedroom overlooked the sea; but, it had no attached bathroom as well as the internal structure of the building needed to be painted, and it looked ancient building. Moreover, it had no furniture such as chairs or tables to sit in the evenings on the balcony to enjoy nature.

To be honest, we had a very horrible experience. We spent a hefty amount on it to enjoy our holidays; but, we passed our days miserably as we had to bear scorching heat due to its location on the top floor. Besides, my parents could not walk outside because there was no elevator and people usually used stairs for climbing up and down.

I would like you to look into the matter for the reputation of your business as well as for the convenience of your customers. The building, which really needs repair; then, must be repaired as well as escalator must be installed to move hassle-free.

I look forward to hearing from you at your earliest convenience.

Yours faithfully,

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