Site icon IELTS Fever

You Ordered Equipment Online GT Writing

You Ordered Equipment Online GT Writing

You ordered equipment online. However, when you received it, it was damaged. Send a letter to the manager of the company.
In your letter, you should tell:
Giving the details about the equipment
Explain the damage
Suggest what you want the manager to do.


Sample Answer of You Ordered Equipment Online GT Writing

Dear Sir or Madam,

I am writing this letter to express my dissatisfaction with the faulty product that I purchased online; however, it was badly damaged and is now more useful.

Let me explain the details of the product. It was a wonder chef chopper as the names suggest it had an exorbitant price and I ordered it on 31st March 2021 and received it 2 days earlier. It was in black and white color and had free 4 rotating blades and also one extra jar in case of breakage of the first one.

I was taken aback to see it as the jar had some cracks. it has been shown on the screen extra blades and a jar which were there but the blades were blunt and the additional jar had no handle. On top of that When I tried to chop some onions and surprisingly it has not right intensity to chop that.

I need your intervention to resolve this matter as soon as possible either replace it with the new one or return my money so that I can purchase from another shopping site. I hope you value your customers and try to solve it and of course, will not make disappoint.

Looking forward to hearing from you at your earliest convenience

Yours Faithfully,
Exit mobile version