You Recently Bought a Piece of Equipment for Your Kitchen but It Did Not Work

You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter:

  • describe the problem with the equipment?
  • explain what happened when you phoned the shop?
  • say what you would like the manager to do?

Dear Sir or Madam,

I am Ankitha, and I am writing this letter to express my discontent regarding the microwave oven which was bought earlier this week in your merchandise. Unfortunately, it did not commence its operation despite its warranty of five years when I installed it in my home.

Hence, I informed one of the electricians in our apartment to look into the issue. After a thorough examination, he informed me that there is a lack of power supply to the oven, and it is unable to draw electric current into the machine. He also advised that an extra cord is required for the connection.

In order to inform you about these issues, I have been trying to reach out to you for the past 24 hours and calling your store intermittently. However, there is no response from your end, and your line is engaged all the time.

Thus I request you to arrange a free consultation to visit my place and look into the problem. Furthermore, as suggested by the electrician, another power cord is required and inform your attendee to procure it before visiting my place. Please provide me with an alternative number to reach out to you.

I hope for a prompt response.

Yours faithfully,

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