Your internet connection has been slow and intermittent. Write a letter to your internet service provider to complain. In the letter:
- Describe the problem and why you are unhappy
- Arrange for an engineer to visit your home
- Request a reduction in your bill
Sample Answer of Your Internet Connection Has Been Slow and Intermittent
I would like to let you know that I am experiencing an internet problem owing to its low speed and very often this service is irregular.
I am experiencing frequent outages and on top of that, it has caused heavy financial loss to my online business that I had recently started. The slow speed of the internet has made me delayed in delivering the information about fresh arrival clothes, footwear to my valuable customers.
I would like to request you to look into the matter for your valuable customers. Could you send professionals to fix the problem? I am available at home every evening from 6 p.m. onwards. So, they can come as soon as possible.
I hope for a reduction in my current bill as I was not able to use your service since when I had taken from you this FAQ. So, I am entitled to make compensation otherwise I would have no other alternative except changing my connection with another service provider.
Looking forward to hearing from you at your earliest convenience.