Describe a time when someone apologized to you Speaking IELTS EXAM

Describe a time when someone apologized to you Speaking IELTS EXAM

You should say:

who apologized to you

why they apologized

Sample Answer of The Describe a time when someone apologized to you

Today I’m going to share with you an occasion when one tour consultant gave me an apology for being late for picking us up at the airport.

It just happened in last month. My friends and I decided to go traveling to somewhere during the vacation. Finally, we chose Korea as our destination. As none of us can speak Korean and in order to avoid any uncertainties may occur during the trip, we think joining a travel group may be the best choice for us. So
we consulted a local travel agency and made the payment immediately. The travel agency promised that they would pick us up on time at Seoul airport when we arrived there. However, when we arrived in Seoul and waited for over 1 hour, no one showed up. By nature, I’m a forgiving person and hardly take mistakes
seriously because I think anyone can make blunders sometimes really. But waiting for such a long time made me feel helpless and annoyed. I called back to the travel agency and after an hour of busy signals, I finally got through. The staff who answered my phone explained to us that it was his fault that he forgot to type our names on this travel group list and he would try his best to solve the problem.

Finally, the company arranged another car to pick us up and we got part of the refund as well when we came back to Hong Kong. He also sent us a long email to show an apology to us for his mistake. My gut instinct told me that the apology seemed genuine and sincere, and I should try to accept the apology, and then I acted on that acceptance by replying to his email to show my appreciation for his attempts and my willingness to recommend their tours to other friends who want to visit Korea.


Also, Read IELTSFever cue card example Describe a time when you missed an appointment

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